From our technology to our people to our processes, we lead the industry. We employ the best people and produce the best results. It’s why we’ve been the trusted name in the industry for over half a century.
Our Senior Management team averages over 20 years of experience within the financial industry. Team Managers and Company Trainers average 15 years of employment with Viking.
Cory Kloeckner, CEO
Mr. Kloeckner has worked in all areas of Viking Client Services over the last 30+ years. The company has seen tremendous growth and expansion into various services and industries under his leadership as he carries the mission of a commitment to people and to good. Prior to joining Viking, Mr. Kloeckner attended the University of North Dakota and graduated with a Bachelor of Science degree in Business and Airport Administration.
John O’Shea, President
John joined Viking in 2011. He is a former founder and owner of Triad Financial Services. After a successful sale of the business, he served in similar roles at GMAC/Residential Funding, AllianceOne and ICT Group (now Sykes). He has performed for 28 years as a senior executive in the ARM, Customer Contact and BPO markets. John is an innovative thinker who brings vision and strategic leadership to Viking Client Services. He is a graduate of St. Olaf College.
Adam Garrett, Head of Payment Products
Adam joined Viking in 2022 and now serves as Head of Payment Products. With nearly 20 years in the payments industry, he has led the development of innovative solutions at Evo Payments International, SignaPay, and Fifth Manhattan. At Viking, he brings expertise in product strategy, partner integrations, and platform innovation, helping drive the evolution of real-time payments, ACH, and next-generation payment technologies. He received his MBA from the University of Texas at Dallas and his BS from Missouri State University.
Tom Johnson, VP of Operations
Tom has worked at Viking since April of 2000. He has helped manage the company through rapid growth and the complexities that brings. He has also been instrumental in creating and maintaining a culture within Viking of professionalism and integrity. Prior to joining Viking, he was the President of MidAmerica Bank, Chaska and worked as a commercial lender at 2 other local banks. He is a graduate of the University of Minnesota.