Decoding the Dilemma: Tablet POS Systems vs. Traditional POS Systems

Decoding the Dilemma: Tablet POS Systems vs. Traditional POS Systems

Within the intricate landscape of Point of Sale (POS) systems, businesses are confronted with a pivotal decision – choosing between the versatility of Tablet POS and the established functionality of Traditional POS. This decision is pivotal, as it involves navigating through a myriad of advantages and drawbacks unique to each system. In this comprehensive exploration, we will meticulously delve into every facet of Tablet and Traditional POS systems, encompassing functionality, cost considerations, security measures, integration capabilities, and more.

From a financial standpoint, touch-screen tablet POS systems offer cost-effective alternatives to traditional counterparts. Their compact size simplifies setup and maintenance, with fewer moving parts, making Tablet POS a choice for many small businesses.

However, it’s crucial to recognize that while tablets provide initial cost savings, they may lack features compared to pricier traditional systems. For businesses with extended hours, the durability and scalability of a traditional system make it a logical choice, supporting advanced features in the long run.

All-in-one POS systems introduce additional devices like barcode scanners, credit card readers, and receipt printers. Terminal POS systems include On-premise and Cloud-based options. On-premise relies on a local server, while Cloud-based systems access software via the internet, stored remotely. Cloud-based systems provide advantages over On-premise counterparts.

For startups or businesses with financial constraints, a tablet-based POS system offers an affordable and convenient solution. In contrast, established businesses aiming for growth should consider a Traditional POS System for Retailers.

The decision between tablet and traditional POS systems involves weighing pros and cons for a well-informed choice without the need for metaphors.

1. Functionality and Features:

   Tablet POS

     Tablet POS systems stand out with their sleek design and user-friendly interfaces, providing a sophisticated touch to transactions. Embraced for their portability, they find their niche in dynamic industries like retail and restaurants. It’s crucial to acknowledge that they might lack some advanced features present in Traditional POS systems, tailored more for streamlined transactions.

   Traditional POS

     Traditional POS systems, while lacking the flexibility of mobility, unfold a rich tapestry of functionality. Integrated hardware catapults them beyond mere transaction processors, extending their reach to encompass inventory management and analytics. The allure lies not only in their elegant design but also in the seamless user experience they offer.

2. Cost Considerations:

   Tablet POS

     Affordability becomes the defining trait of Tablet POS, making them the preferred choice for small businesses grappling with budget constraints. The initial investment is modest, predominantly involving the acquisition of a tablet and the subscription to POS software.

   Traditional POS

     Traditional POS systems, despite a comparatively higher initial cost, manifest as enduring investments. The comprehensive package includes integrated hardware, mitigating the need for subsequent purchases. This feature proves advantageous for well-established businesses with an eye on scalability.

3. Security and Durability:

   Tablet POS

     Security concerns loom over Tablet POS systems due to their susceptibility to theft, given their portable nature. The fragility factor necessitates the adoption of protective accessories, and stringent security measures are paramount, especially in bustling environments.

   Traditional POS

     Traditional POS systems offer a robust shield against theft, courtesy of fixed setups and dual display screens. This not only acts as a deterrent but also contributes to their durability, making them apt for high transaction volumes.

4. Integration and Support:

   Tablet POS

     Integrating peripheral devices with Tablet POS can pose challenges. Support is often confined to POS software, requiring additional assistance from tablet manufacturers for hardware-related issues.

   Traditional POS

     Traditional POS systems seamlessly integrate with their integrated hardware. The encompassing customer support covers the entire package, streamlining troubleshooting processes and ensuring a comprehensive warranty.


Having thoroughly explored the advantages and drawbacks of both POS types, it is apparent that the Traditional POS system stands out with significantly fewer limitations compared to the tablet POS system. Its robust and expansive nature renders it sustainable and future-ready, allowing for hardware and software upgrades over time.

In contrast, a tablet POS presents challenges in finding compatible peripheral devices, such as card readers and receipt printers. However, reconsidering this hurdle is possible by approaching a vendor offering an integrated solution with tablets, POS software, and necessary devices. Priority is a company poised to support your journey in obtaining a complete Tablet POS solution, offering hardware-level support if needed.

Tablets, inherently limited in expansion, have a maximum usable lifespan of 3 to 4 years. As a strategic business practice, considering a fresh tablet POS from the same vendor after this period ensures access to the latest technology and style. This migration is anticipated to be smooth, and by aligning the product with its purpose, businesses can avoid potential challenges.

Choosing between a Tablet POS system and a Traditional POS system may hinge on individual preferences. However, the primary goal of this blog is to provide a clear and concise overview, facilitating an informed decision-making process for businesses.

In the labyrinth of POS systems, the decision between Tablet POS and Traditional POS demands meticulous consideration of business requisites, predilections, and long-term objectives. While Tablet POS systems excel in affordability and mobility, Traditional POS systems emerge as stalwarts, providing a robust and comprehensive solution for businesses aspiring to scale and wield extensive functionality. Aligning this choice with the distinct purpose of the business ensures a judicious decision that augurs success on multiple fronts.

January 19, 2024

About Adam Garrett

He has spent almost 20 years building successful merchant acquiring programs and is a proven sales leader who brings his expertise in team management, business development, and strategic planning to Viking Payments. He received his MBA from the University of Texas at Dallas, and his BS at Missouri State University.

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10 Compelling Reasons to Embrace a Cloud-Based POS System

10 Compelling Reasons to Embrace a Cloud-Based POS System

In the fast-paced world of modern businesses, staying ahead of the competition requires embracing innovative technologies. One such game-changing solution for retailers and restaurateurs is the Cloud-Based Point of Sale (POS) system. Gone are the days of traditional on-premise POS systems; cloud-based solutions offer a plethora of advantages that can revolutionize how businesses operate. In this article, we will explore ten compelling reasons why making the switch to a cloud-based POS is a smart move for any forward-thinking establishment.

  1. Accessibility Anytime, Anywhere

A major advantage of a cloud-based POS system is its accessibility from any device with an internet connection. Whether you’re at the store, on the go, or managing multiple locations, you can access real-time sales data, inventory levels, and employee performance reports. This versatility empowers business owners to make informed decisions and respond quickly to changing market demands.

  1. Seamless Updates and Maintenance

With cloud-based POS, software updates and maintenance are handled automatically by the service provider. Say goodbye to the hassle of manual installations and downtime due to updates. These seamless updates ensure that your POS system is always up-to-date with the latest features, security patches, and enhancements, providing a reliable and efficient system.

  1. Enhanced Data Security

Security is paramount when dealing with sensitive customer and business data. Cloud-based POS systems offer robust data security measures, including encryption, firewalls, and regular backups. Leading cloud providers implement security protocols that far exceed what many small businesses can achieve on their own, ensuring your data is protected from potential breaches and losses.

  1. Scalability to Grow with Your Business

A cloud-based POS system is highly scalable, making it ideal for businesses of all sizes. Whether you’re a startup or an established enterprise, the cloud effortlessly adjusts to your needs. You can easily add new registers, outlets, or services without the need for expensive hardware upgrades, accommodating your business’s growth with flexibility and cost-effectiveness.

  1. Streamlined Inventory Management

Say goodbye to manual inventory counts and endless paperwork. A cloud-based POS system integrates seamlessly with your inventory management, providing real-time updates on stock levels, popular items, and reorder points. This visibility allows you to optimize inventory, reduce stockouts, and make data-driven purchasing decisions.

  1. Simplified Employee Management

Managing a workforce becomes more efficient with cloud-based POS. Employee profiles, schedules, and performance can be easily accessed and managed from the cloud, saving time and minimizing administrative overhead. Additionally, cloud-based systems often offer employee training modules to enhance staff productivity and customer service.

  1. Comprehensive Sales Reporting and Analytics

A cloud-based POS system provides in-depth sales reporting and analytics at your fingertips. Customizable dashboards present key performance indicators, sales trends, and customer behavior insights, empowering you to identify areas of growth and optimize business strategies for increased profitability.

  1. Enhanced Customer Engagement

Cloud-based POS systems enable businesses to implement customer loyalty programs, personalized offers, and targeted marketing campaigns. Collecting customer data through the cloud allows you to better understand your audience, build lasting relationships, and offer tailored experiences that foster brand loyalty.

  1. Cost-Effective Solution

Traditional POS systems often require significant upfront investments in hardware and software licenses. Cloud-based POS eliminates these high initial costs, opting for a more budget-friendly monthly subscription model. The savings on hardware, maintenance, and updates can be redirected into improving other aspects of your business.

  1. Disaster Recovery and Business Continuity

Unexpected events such as hardware failures, power outages, or natural disasters can disrupt business operations. Cloud-based POS offers automatic data backups and robust disaster recovery measures, ensuring your business can quickly resume operations with minimal downtime and data loss.


The advantages of transitioning to a cloud-based POS system are clear and compelling. By embracing this technology, businesses can access real-time data, enhance security, streamline operations, and stay agile in a dynamic market. The scalability, cost-effectiveness, and simplified maintenance of cloud-based POS make it an essential tool for any business striving to improve efficiency, customer satisfaction, and overall profitability. Embrace the future of retail and hospitality with a cloud-based POS system today!

To access the best-in-class cloud-based POS system, consider checking out Viking’s MXM POS Suite. For further information on our software, contact us today!

July 6, 2023

About Adam Garrett

He has spent almost 20 years building successful merchant acquiring programs and is a proven sales leader who brings his expertise in team management, business development, and strategic planning to Viking Payments. He received his MBA from the University of Texas at Dallas, and his BS at Missouri State University.

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Demystifying Payment Processing: A Comprehensive Guide

Demystifying Payment Processing

A Comprehensive Guide

In today’s digital world, the process of making payments has evolved significantly. Payment processing is a complex yet essential aspect of modern commerce, enabling seamless transactions between buyers and sellers. Whether you’re buying groceries, booking a flight, or shopping online, understanding how payment processing works is crucial. In this article, we will demystify the intricacies of payment processing, shedding light on the various steps involved in facilitating secure and efficient transactions.

Step 1: Initiating the Transaction

The payment process begins when a customer initiates a purchase by providing their payment information, such as credit card details, debit card numbers, or other digital payment methods. This data is encrypted to protect it from unauthorized access during transmission.

Step 2: Authorization Request

Once the payment information is entered, the merchant or seller sends an authorization request to the payment gateway. The payment gateway acts as an intermediary between the merchant’s point of sale system and the payment processor. It securely transmits the customer’s payment data to the payment processor for further authentication.

Step 3: Authentication and Verification

The payment processor receives the authorization request and forwards it to the customer’s bank (issuing bank) for authentication. The issuing bank verifies the customer’s account details, checks for sufficient funds, and assesses the risk associated with the transaction. If the transaction is approved, the issuing bank sends an authorization code back to the payment processor via the payment gateway.

Step 4: Transaction Settlement

With the authorization code in hand, the payment processor notifies the merchant’s point of sale system about the successful transaction. At this stage, the payment is not yet transferred to the merchant’s bank account.

Step 5: Clearing and Settlement

Once a day, the payment processor batches together all authorized transactions and sends them to the acquiring bank (merchant’s bank) for clearing and settlement. During clearing, the funds are transferred from the customer’s bank to the acquiring bank. The settlement process involves the actual transfer of funds from the acquiring bank to the merchant’s bank account.

Step 6: Payment Reconciliation

After the settlement is complete, the acquiring bank sends the payment data to the payment processor for reconciliation. The processor ensures that all transactions are accurately accounted for and calculates the fees to be deducted for their services.

Step 7: Merchant Receives Funds

Finally, the merchant’s bank account is credited with the settled funds, completing the payment processing cycle. The merchant can then access the funds and utilize them for business purposes.

Security Measures in Payment Processing

Throughout the payment processing journey, various security measures are employed to safeguard sensitive customer information and prevent fraudulent activities. Encryption, tokenization, and secure socket layer (SSL) protocols are utilized during data transmission to protect against unauthorized access. Additionally, the Payment Card Industry Data Security Standard (PCI DSS) sets rigorous guidelines for handling payment information, ensuring the highest level of security compliance.


Payment processing is a sophisticated ecosystem that allows businesses to accept payments seamlessly and customers to shop conveniently. From the moment a customer initiates a transaction to the settlement of funds into the merchant’s account, multiple parties collaborate to make the process smooth, secure, and efficient. Understanding how payment processing works is essential for both businesses and consumers, as it fosters trust and transparency in the digital marketplace. As technology continues to advance, payment processing will undoubtedly evolve, enabling even more seamless and secure transactions in the future.

March 23, 2023

About Adam Garrett

He has spent almost 20 years building successful merchant acquiring programs and is a proven sales leader who brings his expertise in team management, business development, and strategic planning to Viking Payments. He received his MBA from the University of Texas at Dallas, and his BS at Missouri State University.

Bigger Possibilities Await.

Contact Us

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