Nacha Fraud Monitoring Updates, Risk Management

Nacha Fraud Monitoring Updates

As 2025 comes to a close, attention is shifting to 2026 and the next wave of changes in the ACH Network. Nacha has announced several upcoming rule amendments that strengthen risk management expectations, clarify existing requirements, and introduce new monitoring obligations for ACH participants. This article outlines the key updates so businesses can understand what to expect as these Rules take effect throughout 2026.

Some of the changes are minor clarifications that will have limited impact on most participants. Others, particularly those related to fraud monitoring, represent more meaningful shifts in expectations. Not all changes will apply to every Originator, Third Party Sender, or ODFI, but all ACH participants should be aware of what is coming.

Use of Return Code R17 “Questionable”
This update clarifies the proper use of R17 rather than introducing a new return code. Under the revised definition, an RDFI may return an entry as “Questionable” when it believes the transaction or Receiver information is inaccurate, incomplete, or inconsistent with what it knows about the account. This change provides clearer guidance for RDFIs and creates earlier feedback for Originators when something about the entry appears suspicious.

Banking Day Definition Clarification
This is not a substantive change but a clarification. It confirms that a “Banking Day” is defined as a day on which the ACH Operator is open for business. The goal is to remove ambiguity and ensure uniform interpretation across the network.

RDFI Requirement to Provide Payment-Related Information
Several SEC Codes require RDFIs to provide Payment-Related Information to Receivers. These include CCD, CTX, CIE and IAT. The updated Rule clarifies that this requirement does not apply if these entries post to a consumer account. The expectation only applies when the Receiver is a non-consumer.

Company Entry Descriptions
These amendments take effect March 20, 2026 and apply to both credits and debits. Originators may adopt the new descriptions before the effective date. The changes support standardization and enhanced monitoring across the network.

ACH Credit Entry
The Company Entry Description for credits that represent wages or other compensation must contain the description PAYROLL.

ACH Debit Entry
For ACH WEB debits that represent the online purchase of goods, including recurring purchases first authorized online, the Company Entry Description must contain the description PURCHASE.

Risk Management Rule Updates
The most significant changes relate to fraud monitoring. Nacha is introducing new requirements for Originators, ODFIs, Third Party Service Providers, and Third Party Senders, along with a separate monitoring requirement for RDFIs. These Rules are being phased in during 2026.

These new expectations apply to ODFIs, non-consumer Originators, TPSPs, and TPSs. The requirements take effect in two phases.

Phase 1: March 20, 2026
Applies to participants with annual origination volume of 6 million or more in 2023.

Phase 2: June 19, 2026
Applies to all remaining non-consumer Originators, TPSPs, and TPSs not included in Phase 1.

The purpose of the amendment is to ensure participants establish and implement risk-based processes and procedures designed to identify potentially fraudulent entries. Routine monitoring is expected to reduce the likelihood of successful fraud attempts and strengthen the entire ACH ecosystem.

Today, Originators of WEB debits and users of Micro-Entries must utilize a “commercially reasonable fraudulent transaction detection system”. The updated Rule removes that terminology. The phrase “commercially reasonable” and the expectation of a “transaction detection system” are replaced with more practical language that focuses on processes and procedures.

This shift clarifies that Nacha is not prescribing specific technologies. Instead, entities must maintain documented processes that demonstrate how they reasonably identify and respond to fraud risks, based on the role they play in the ACH Network. The flexibility allows organizations of different sizes and risk profiles to implement approaches appropriate to their environments.

Nacha requires that these processes and procedures be reviewed at least annually, or sooner if material changes occur during the year.

This update adds new expectations for RDFIs related to monitoring of incoming ACH credits. The Rule does not impose new obligations on Viking Originators but is part of Nacha’s broader fraud prevention strategy.anges, reach out to your Viking representative today.

As these updates take effect in 2026, ACH participants should take time to review their current practices, confirm that documentation is up to date, and ensure fraud monitoring processes align with Nacha’s expectations. While some of the changes are minor clarifications, others require operational adjustments that strengthen risk management across the network. Viking will continue to monitor these developments and support our clients through each phase of implementation to ensure a smooth and compliant transition.

December 9, 2025

About Megan Williams

She is a dedicated payments professional with a passion for operational processes, efficiencies and a love for the Rules. She has been in the financial services industry since 2016, strengthening her understanding of the space and obtaining her ACH Certification (AAP). She specializes in optimizing operations, enhancing payment processes and ensuring compliance in all matters of her job and this industry. 

Bigger Possibilities Await.

Contact Us


Read More

New ACH Rules: What Originators and RDFIs Must Know in 2025

New ACH Rules
What Originators and
RDFIs Must Know in 2025

With ACH fraud risks rising, Nacha has introduced key updates, some in effect now and others phasing in through 2026. Here’s what you need to know and act on today.

Credit push fraud, such as Business Email Compromise(BEC) or vendor impersonation, is a growing threat,  and Nacha has reinforced roles and protocols to combat it. In a typical BEC scenario, fraudsters gain access to or spoof a legitimate business email account to trick someone into sending an ACH credit or wire transfer to a fraudulent destination. These attacks often involve fake invoices, altered payment instructions, or urgent requests that appear to come from a trusted internal or external source. As these scams become more sophisticated, financial institutions and businesses must adapt their defenses accordingly.

Receiving institutions must now monitor incoming credits and have risk-based procedures to identify and act on suspicious entries.

ODFIs and RDFIs are encouraged to communicate when suspected fraud is identified. A secure exchange portal is now available for handling return requests, particularly under R06.

Institutions should also educate business and consumer clients about common fraud tactics to increase vigilance before a transaction is initiated.

Nacha has introduced a new classification called False Pretenses (which is included in the R17 return code). This covers payments induced by misrepresentation of identity, authority, or account ownership. Examples include payroll impersonation and vendor fraud. It does not apply to scams involving fake products or services.

RDFIs can now use R17 to return entries they believe may be fraudulent, even if the receiving account is valid.

The word “QUESTIONABLE” must be included in the addenda record when this return reason is used.

ODFIs can now request returns through the Letter of Indemnity (LOI) process using R06 for other reasons that are applicable to the scenario, such as suspected fraud.

RDFIs must respond to R06 requests within 10 Banking Days. That response can be either a return or a formal status update. A secure exchange portal is available to facilitate these requests and responses.

The Written Statement of Unauthorized Debit (WSUD) no longer needs to be signed by the settlement date. It may now be signed on or after the effective date of the debit, offering greater flexibility for account holders disputing unauthorized transactions.

Beginning in 2026, Nacha will require risk-based fraud detection processes for all Originators and ODFIs. The requirement will take effect in two phases.

Phase 1 begins in March 2026 and applies to Non-consumer Originators (and vendors) with 2023 ACH origination volume of 6 million or greater.

Phase 2 begins in June 2026 and applies to all others.

Processes must be reviewed annually. There is no requirement to review each individual transaction or to conduct manual review before file submission. Instead, participants must establish reasonable procedures to flag suspicious activity based on patterns, amounts, frequency, or account behavior.

Receiving institutions must implement a risk-based credit monitoring process and respond appropriately when suspicious activity is identified.

This process should be reviewed annually to ensure it remains effective. Monitoring does not require line-by-line transaction reviews, but should include logic to detect red flags such as:

  • SEC codes that do not match account types
  • Unusually large credit amounts
  • Multiple credits from different states
  • Update your fraud detection processes
  • Train your staff on new classifications like False Pretenses and changes to R17 and R06
  • Ensure your systems support the new entry descriptions PAYROLL and PURCHASE
  • Prepare for the phased rollout of the fraud monitoring requirements
  • Review WSUD policies to allow for signature on or after the effective date
  • Test your response time and documentation process for R06 return requests

These updates strengthen the ACH ecosystem and clarify roles and responsibilities across all parties. With deadlines extending into 2026, now is the time to make adjustments, train your staff, and ensure your ACH operations align with Nacha’s evolving standards.

At Viking, we build solutions like VIKEngage, VIKExpress, and VIKEdge with these compliance needs in mind. Whether you need real-time monitoring, simplified return processes, or tools to minimize fraud risk, we’re here to help.

If you have questions about your readiness or need support implementing these changes, reach out to your Viking representative today.

July 17, 2025

About Megan Williams

She is a dedicated payments professional with a passion for operational processes, efficiencies and a love for the Rules. She has been in the financial services industry since 2016, strengthening her understanding of the space and obtaining her ACH Certification (AAP). She specializes in optimizing operations, enhancing payment processes and ensuring compliance in all matters of her job and this industry. 

Bigger Possibilities Await.

Contact Us


Read More

Payment Processing FAQ

Payment Processing FAQ
What Every Merchant Should Know

Whether you’re new to payment processing or a seasoned operator, the landscape is constantly evolving. From faster ACH return options to the latest tools in transaction management, merchants need to stay current to reduce risk and operate efficiently. Below, we answer some of the most common questions we hear from clients.

Yes, and it can be a significant improvement for your operations.

Under Nacha and UMACHA guidelines, ACH returns can be processed using Same-Day ACH, even if the original transaction was not sent as a same-day item.

Here’s what you need to know:

  • No Same-Day Entry Fees for Returns – RDFIs are not charged fees for initiating returns using the Same-Day ACH window
  • Faster Return Resolution – Same-day returns reduce liquidity exposure, accelerate reconciliation, and minimize the risk of downstream errors
  • Improved Risk Management – Quicker returns help detect and respond to issues such as fraud or invalid accounts faster
  • Everyone Benefits – Faster return processing supports ODFIs, RDFIs, and Originators by reducing uncertainty and improving settlement timelines

If your return process still follows next-day timing by default, we recommend evaluating a same-day return process to improve overall performance and responsiveness.

Yes. Viking offers Viking VRM (Viking Relationship Manager), a secure online portal where you can manage card activity, monitor chargebacks, and review reporting, all in one place.

Key features include:

  • Real-time visibility into card transactions and funding activity
  • Chargeback management, including retrieval request tracking and resolution statuses
  • Batch and individual transaction lookup, with exportable reports for reconciliation
  • Detailed fee reporting, including interchange and processor-level assessments
  • User-level access controls, so teams can manage workflows without overexposing sensitive data

If you don’t already have access to Viking VRM, contact your Viking representative. We’ll get your user credentials set up and walk you through how to get the most from the platform. It’s a powerful resource for day-to-day card operations and dispute management.

Viking provides clients with access to VIKEngage, a powerful transaction insight platform designed to give real-time visibility into ACH activity and return rates.

With VIKEngage, you can:

  • Track ACH debits, credits, and returns by code and date in real time
  • Monitor your return ratios to ensure you stay below NACHA’s thresholds
  • Filter, review, and export transaction data for compliance reporting or internal audits
  • Identify operational trends or problem accounts that may need attention
  • Access intuitive dashboards that simplify ongoing compliance and risk oversight

VIKEngage is available via a user-friendly web portal and requires no additional integration or setup for existing clients. If you’re not already using it, reach out to your Viking representative and we’ll get you connected.

We’re investing heavily in the future of payments through our VIKEngine suite, a set of connected tools designed to bring speed, intelligence, and risk reduction to your operations.

Here’s a look at what’s currently available:

  • VIKExpress – Enables real-time disbursements through both the RTP and FedNow networks. Funds are delivered instantly, 24/7, improving borrower satisfaction and reducing operational delays
  • VIKEdge – Combines ACH processing with real-time bank balance verification, reducing NSF returns and giving you confidence before initiating debits
  • VIKEngage – A transaction insight platform that gives you real-time visibility into ACH activity, return codes, and performance trends to help you stay below NACHA thresholds and make informed decisions
  • VIKExclude – A pre-funding screening tool that checks routing and account numbers against a proprietary database of accounts with known fraud or return history, helping prevent losses before funds are sent

Each of these tools is available individually or as part of a broader VIKEngine integration, and all are designed to help merchants operate faster, smarter, and more securely.

At minimum, payment processing policies and procedures should be reviewed and updated annually.

Doing so helps ensure:

  • Compliance with NACHA, PCI DSS, and card brand requirements
  • Internal controls remain aligned with evolving risk
  • Documentation accurately reflects current systems and staff responsibilities
  • You’re prepared for audits or external reviews

Reviews should also be triggered after any major operational changes, system upgrades, or security incidents. An annual review is a simple but critical part of keeping your business compliant and audit-ready.

We’re always here to help. Whether you’re looking to streamline your return process, access Viking VRM, or explore the VIKEngine platform, your Viking representative is just a call or email away.

Let us know what you’d like to see covered in a future FAQ. We’re always listening.

July 9, 2025

About Adam Garrett

He has spent almost 20 years building successful merchant acquiring programs and is a proven sales leader who brings his expertise in team management, business development, and strategic planning to Viking Payments. He received his MBA from the University of Texas at Dallas, and his BS at Missouri State University.

Bigger Possibilities Await.

Contact Us


Read More